Operator Details and Corporate Registration
Topless Casino is operated under a corporate entity registered in Curaçao, Kingdom of the Netherlands. The Operator’s registered address for the purposes of its gaming licence is located in Curaçao, with a dedicated New Zealand business address at Level 4, 6 Gilmer Terrace, Wellington 6011, New Zealand, from which customer-facing operations for the New Zealand market are administered.
The Operator maintains full responsibility for the lawful conduct of all gaming activities offered through the platform at topless-casino-nz.com. All legal correspondence, regulatory inquiries, and formal complaints addressed to the Operator may be directed to the contact channels set out in the Contact Information section of this page.
Licence Details
Licence Number and Type
The platform operates under gaming licence number 8048/JAZ2021-017. This is a sub-licence issued under the Antillephone N.V. master gaming licence number 8048/JAZ, which authorises the holder to conduct online gaming activities including casino games, slots, table games, and live dealer games. The sub-licence confers upon the Operator the full rights granted under the applicable master licence for the conduct of internet gambling operations.
Issuing Authority and Regulator
The licence was issued under the authority of the Government of Curaçao. As of 15 November 2023, pursuant to the Landsverordening op de kansspelen (LOK), the Curaçao Gaming Authority (CGA) assumed the role of the sole competent regulatory body for online gaming licensing in Curaçao. The CGA is the relevant supervisory authority with jurisdiction over operators holding licences derived from the Curaçao framework. The CGA may be contacted directly at:
- Curaçao Gaming Authority (CGA)
- Website: www.cga.cw
Jurisdiction of Registration
The Operator is incorporated and registered in Curaçao, Kingdom of the Netherlands. The gaming licence is issued under Curaçao law and subject to the regulatory requirements of that jurisdiction, including applicable anti-money laundering, financial integrity, and player protection standards.
Territory of Service and Age Restrictions
Permitted Territory
The services available at topless-casino-nz.com are directed principally at adult players located in New Zealand. Under New Zealand’s Gambling Act 2003, the regulation of online casino gambling operated by overseas-based entities is not governed by domestic licensing requirements in the same manner as land-based operations or government-run services such as the TAB and Lotto New Zealand. The Operator offers services to New Zealand residents under the authority of its Curaçao gaming licence and in compliance with the requirements of that licence.
The Operator reserves the right to restrict access to the platform from jurisdictions in which the provision of online gaming services is prohibited by applicable local law. Players are solely responsible for ensuring that their use of the platform is lawful in their jurisdiction of residence.
Minimum Age Requirement
Access to and participation in any real-money gaming activity on this platform is strictly restricted to persons aged 18 years or older. This restriction applies without exception. The Operator implements age verification procedures as part of the account registration process and as part of its Know Your Customer (KYC) obligations, which are described further below. Any account found to belong to a person under the age of 18 will be suspended immediately and any funds held therein will be managed in accordance with applicable regulatory guidance.
Anti-Money Laundering and Know Your Customer Policy
Regulatory Framework
The Operator implements Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures in accordance with the requirements of its Curaçao gaming licence and in alignment with internationally recognised standards, including guidance issued by the Financial Action Task Force (FATF) and the Caribbean Financial Action Task Force (CFATF), of which Curaçao is a member.
Know Your Customer Procedures
All account holders are subject to identity verification before the processing of withdrawal requests. The KYC process requires the submission of documentation sufficient to establish the following:
- Identity verification: A valid government-issued photographic identity document, such as a passport or national identity card.
- Proof of address: A recent utility bill, bank statement, or equivalent document confirming the account holder’s residential address, dated within three months of submission.
- Payment method verification: Documentation confirming ownership of the payment method used to fund the account, where applicable.
- Source of funds: In cases where transaction volumes or account activity trigger enhanced due diligence thresholds, the Operator may request documentation evidencing the legitimate source of funds deposited into the account.
Failure to complete the KYC process within a reasonable time upon request will result in the suspension of withdrawal functionality. The Operator may suspend or close accounts where verification cannot be satisfactorily completed.
Anti-Money Laundering Measures
The Operator maintains internal AML policies that include, without limitation:
- Ongoing transaction monitoring to identify unusual or suspicious patterns of activity.
- Screening of customers and beneficial owners against applicable sanctions lists and politically exposed persons (PEP) registers.
- Retention of transaction records and identity verification documentation for a minimum period as required under applicable regulatory standards.
- Reporting of suspicious transactions to appropriate authorities where required by law.
- Appointment of a designated AML compliance officer responsible for oversight of the AML programme.
The Operator does not accept deposits that are sourced from illicit activity. Any attempt to use the platform for the purposes of money laundering or terrorist financing will result in immediate account suspension, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities.
Data Protection and Privacy
Collection and Use of Personal Data
The Operator collects and processes personal data from account holders for the purposes of account administration, identity verification, fulfilment of regulatory obligations, fraud prevention, and the provision of customer support services. The categories of personal data collected include, but are not limited to, full legal name, date of birth, residential address, email address, telephone number, payment method details, and device and session information.
Data Security
All data transmitted between the user’s device and the platform is protected using Secure Socket Layer (SSL) encryption of industry-standard specification. This applies to all communications including account registration, login, payment processing, and customer support interactions. The Operator maintains technical and organisational security measures appropriate to the nature and volume of personal data processed.
Account holders are strongly advised to enable two-factor authentication (2FA) within their account settings to provide an additional layer of security against unauthorised access. The Operator will never request an account holder’s password through any communication channel.
Retention and Third-Party Disclosure
Personal data is retained for the period necessary to fulfil the purposes for which it was collected, including compliance with legal and regulatory retention obligations. The Operator may disclose personal data to third-party service providers engaged in payment processing, identity verification, and platform operations, subject to appropriate data processing agreements. Personal data may also be disclosed to regulatory authorities or law enforcement agencies where required by applicable law.
Full details of the Operator’s data processing practices, including the legal bases for processing and the rights available to data subjects, are set out in the platform’s Privacy Policy.
Responsible Gambling
Commitment and Principles
The Operator is committed to the promotion of responsible gambling and to the prevention of harm associated with problem gambling. Gambling is intended to be an activity undertaken for entertainment purposes by adults who are in a position to make informed decisions about their participation. The Operator does not permit or encourage gambling behaviour that is disproportionate to a player’s financial means or personal circumstances.
Player Protection Tools
The following tools are available to all account holders through the account dashboard and may be activated at any time without contacting support:
- Deposit limits: Account holders may set daily, weekly, or monthly limits on the total amount that may be deposited into their account. A request to increase an existing limit is subject to a mandatory cooling-off period before taking effect.
- Session time reminders: Automated notifications may be configured to alert account holders upon reaching a specified duration of continuous play within a single session.
- Cooling-off periods: Account holders may request a temporary suspension of their account for a defined period, during which access to real-money gaming will be restricted.
- Self-exclusion: Account holders who consider that their gambling has become problematic may apply for self-exclusion, which results in the closure of the account and the prevention of re-registration for a specified minimum period. Self-exclusion requests will be processed promptly and without undue delay.
External Support Organisations
The Operator maintains affiliations with recognised responsible gambling support organisations. Players who are concerned about their gambling behaviour, or who are concerned about the gambling behaviour of someone close to them, are encouraged to seek assistance from the following free and confidential services:
- Gambling Therapy: www.gamblingtherapy.org — an international service providing online support for problem gambling.
- BeGambleAware: www.begambleaware.org — a charitable organisation providing information, advice, and support for those affected by gambling harm.
The Operator trains its customer support staff to identify potential indicators of problem gambling and to respond appropriately, including by providing information about the self-exclusion process and external support resources.
Dispute Resolution
Internal Complaints Procedure
Any account holder who has a complaint regarding the conduct of the Operator, a gaming outcome, a payment transaction, or any other aspect of the service is entitled to submit a formal complaint. Complaints should be submitted in the first instance through the following channels:
- Live chat: Available 24 hours a day, seven days a week, via the support widget on the platform.
- Email: support@topless-casino-nz.com
- Telephone: +64 4 893 6077 (New Zealand local number)
The Operator will acknowledge receipt of a formal complaint within a reasonable timeframe and will endeavour to provide a substantive response within five business days of receipt. Where a complaint requires more detailed investigation, the Operator will keep the complainant informed of the progress of the review and will provide a final response within a period appropriate to the complexity of the matter.
Escalation and Regulatory Recourse
In the event that an account holder remains dissatisfied following the conclusion of the Operator’s internal complaints procedure, the matter may be escalated to the Curaçao Gaming Authority (CGA) as the competent regulatory body. The CGA has authority to receive and investigate complaints relating to licensed operators operating under the Curaçao framework. Contact information and the applicable complaints submission procedure are published on the CGA’s official website at www.cga.cw.
The Operator cooperates fully with the CGA in the context of any regulatory inquiry or complaint investigation and complies with any directions issued by the CGA in connection therewith.
Applicable Law and Regulatory Compliance
The operation of the platform is governed by the laws of Curaçao applicable to online gaming, including the Landsverordening op de kansspelen (LOK) and any regulations made thereunder. The Operator is required to comply with all conditions attached to its gaming licence and with any directions issued by the Curaçao Gaming Authority from time to time.
Nothing in this page constitutes legal advice, and account holders are encouraged to seek independent legal advice if they have questions regarding the legality of online gambling in their jurisdiction of residence.
This page was last reviewed and updated in April 2026. The Operator reserves the right to amend this information in response to changes in its licensing status, regulatory requirements, or corporate structure. Material changes will be notified to account holders through the platform.